![]() ORACLE Lighting does not ship replacement headlights, we repair the original set of lights on which the work was completed. A photo of the completed lights can be emailed to the client before shipping if they request so. Pre-Assembled Lights sold by Oracle: Oracle Lighting builds and tests all lights before they leave our facility. This does not guarantee a brand new item but a functioning part. We have a selection of replacement parts to provide customers with when utilizing their warranty. ORACLE Lighting does not cover labor fees associated with the removal or re-installation of products. ORACLE Lighting will not be responsible for any damages to a customer's vehicle caused by a third party installer. Trained professionals are defined as any certified ASE mechanic or trained automotive technician certified in car stereo or alarm installation. Returned parts may be exchanged or repaired at the discretion of the manufacturer.Īs with any product that deals with electronics, we recommend that the parts are installed by a trained professional. ORACLE Lighting reserves the right to have the product manufacturer inspect, test, and diagnose the defective part to see if the defect was due to factory error or customer negligence. If you have an issue with any product, we will diagnose the issue with you, and you may be required to answer questions or assist in the diagnosis. ORACLE Lighting will replace or repair any defective part free of charge once defect is confirmed.
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